In our Radio Studio, we have used Cobian Backup Gravity for many years to backup files on our Network Attached Storage (NAS) drive but recently, whilst the tasks were running and creating the destination directories via FTP, no files were being copied over.
After trying a lot of diagnostics, I decided to move from Cobian Reflector, but sadly the same errors persist.
The machine it's working on is an old Windows 7 Pro PC so I decided to test the same exercise in my Office with a different NAS and running Reflector on a Windows 11 PC. Yet again the same problem!
Backing up files from a local directory to another local directory works fine, and also to an FTP destination too, it's just that trying to access any Network drive, even a mapped drive, results in Directory Not Found. Here's a recent log entry.
Testing also from another Windows PX using the \\PCname\Directory results in the same Directory not found. error.
Any guidance on why this is occurring most gratefully acknowledged.
Chas
After trying a lot of diagnostics, I decided to move from Cobian Reflector, but sadly the same errors persist.
The machine it's working on is an old Windows 7 Pro PC so I decided to test the same exercise in my Office with a different NAS and running Reflector on a Windows 11 PC. Yet again the same problem!
Backing up files from a local directory to another local directory works fine, and also to an FTP destination too, it's just that trying to access any Network drive, even a mapped drive, results in Directory Not Found. Here's a recent log entry.
Code:
2022-03-18 16:57:58 A backup has started... 2022-03-18 16:57:58 Calculating the number of files. This could take a while... 2022-03-18 16:57:58 Backing up the task "Test NAS to Local - Home" 2022-03-18 16:57:58 Applying the parameters to the task "Test NAS to Local - Home" (if any). 2022-03-18 16:57:59 Requesting the creation of a Volume Shadow Copy image for the source... 2022-03-18 16:57:59 The Volume Shadow Copy image has been successfully created. 2022-03-18 16:57:59 Starting the copy. The user running the task is: SYSTEMERR 2022-03-18 16:57:59 Cannot backup the directory "\\mynas2\U-Drive\Backups\CCTV Configs": Directory not found. 2022-03-18 16:57:59 * Backup part for the task "Test NAS to Local - Home" has ended * 2022-03-18 16:57:59 * Number of backed up files: 0. Backup part size: 0 bytes. * 2022-03-18 16:57:59 ** Backup for the task "Test NAS to Local - Home" has ended ** 2022-03-18 16:57:59 ** Processed files: 0. Backed up files: 0. Created folders: 0. Backup size: 0 bytes. ** 2022-03-18 16:57:59 ** Number of errors: 1. Time elapsed: 0 hours, 0 minutes, 0 seconds. ** 2022-03-18 16:57:59 Deleting the Volume Shadow Copy image... 2022-03-18 16:57:59 The Volume Shadow Copy image has been successfully deleted. 2022-03-18 16:58:00 The backup has ended. There are errors. Consult the log file.Any guidance on why this is occurring most gratefully acknowledged.
Chas
Statistics: Posted by ChasL001 — 18 Mar 2022, 19:40